Jeffrey McWhorter – President & CEO of Palmetto Railways

Published On February 11, 2016 | By Tony Berenyi | Business Leader

For this podcast interview Tony and Mr. Jeffrey McWhorter discuss the importance of learning from your mentors, customer satisfaction, and commitment. Some highlights from the interview are as follows:

  • McWhorter (285x356)Build a strong foundation for your future
  • Don’t be afraid to share your goals and dreams with your team
  • It is important to learn from mentors
  • Surround yourself with a team that has different unique abilities or skills
  • Take the initiative when necessary
  • Raise the bar with your group
  • Created the acronym SECURE (Safety, Efficient, Customer Service and Expenses) to help your team be successful
  • Strive to exceed your customers expectations
  • Get to know your people by spending time with them
  • Become efficient so that you can do more
  • It can be good to re-brand to establish identity
  • Surround yourself with a GREAT team that is COHESIVE.
  • Be accessible and approachable to your employees
  • You have got to be committed to your work since running a rail road is a 24/7 job
  • Help your team grow and to develop since it helps better the overall operations of the team
  • Having a diverse talented team is KEY for long term success
  • Make sure that you empower your team with the appropriate authority
  • Build an atmosphere of cooperation and support systems to enable your team to excel
  • Be sure to give credit where credit is due
  • If you want to grow you need to demonstrate your work ethic and do whatever it takes
  • Professional development is an ongoing process that takes time, but is worth the pay-off
  • Focus on removing any distractions that are not energizing to the overall team

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